Concierge Unlimited International is a full-service company providing professionally trained services for more than 38 years. We seek motivated, passionate and dedicated professionals to serve our clients with their personal and professional needs and build strong, long-lasting relationships.
Our success as a company depends on the strength of our team. We offer specialty training along with the tools and resources needed to provide our clients with unparalleled service.
Concierge Unlimited is looking to hire warm, out-going, authentic, curious individuals to help elevate our culture of hospitality across our Chicago portfolio. As a Greeter, you are the face of the Concierge Unlimited’s culture and the first impression to all incoming clients and guests. Our Hospitality Teams are empowered to create singular moments by displaying a strong attention to detail and anticipating our client’s needs.
Responsibilities and Duties:
Be the constant in our buildings by providing attentive warm greetings to clients and their guest within our lobbies and amenity spaces.
Escort guest to front desk, if applicable.
Bid farewell to departing clients.
Personalize greetings to known clients, and if unknown will use all resources to attempt to find out name.
Exchange pleasantries and conversation with clients.
Proactively offer assistance with clients.
Open and close doors (vehicle, entrance, etc.) for clients.
Offer assistance with directions and orientation at the property.
Be familiar with daily building events and ZO. programming.
Provide feedback of tenant experiences to Management.
Ensure lobby presences at all time.
Perform other duties as requested by management.
When in lobby be at designated predetermined location points in order to be readily available to offer assistance and to serve as a presence in the lobby.
Be well versed on all aspects of the property as well as Tishman Speyer as a company; be confidante in sharing the respective narratives.
Further foster the relationships between our clients by partnering with our Property Management teams to build lasting community within our buildings.
Actively participate in daily client interactions within the lobbies and/or amenity spaces.
Provide support to our security and other lobby team members by reinforcing our hospitality values and ensuring client service standards are met.
Demonstrate an attitude of teamwork by working collaboratively with peers to identify positive solutions to problems or issues. Be open and receptive to changing needs and priorities.
Ensure continuous improvement in quality of client experiences by seeking feedback from clients on ZO. programming and services; provide improvements accordingly.
Provide clients with ZO. platform information and assist with onboarding new and existing clients onto the “FINDYOURZO” app.
Report and document any observed or known safety hazards, conditions or unsafe practices and procedures to management immediately.
Maintain cleanliness and organization of lobbies and amenity spaces.
Assist with new member training by positively supporting successful performance and giving respectful peer coaching as need.
Demonstrate ownership of job responsibilities through an attention to detail with the goal of elevating the client/guest experience in every interaction.
Consistently log all activity within designated space ensuring communication is delivered though out the company.
What we look for:
Maintain a warm and engaging attitude at all times.
At least one year of previous hotel or restaurant experience preferred. • Bachelor’s degree preferred.
Must possess excellent interpersonal communication and organizational skills, be able to work well under pressure with a variety of people, handle multiple tasks simultaneously.
Dynamic and entrepreneurial concierge company seeks part time Bookkeeper with 2+ years ‘ experience. Candidate must be intelligent, organized, capable and motivated individual. Professionalism, integrity, and trustworthiness are a must along with knowledge of Excel, QuickBooks, and administrative skills.
Process and enter credit card payments
Enter and email invoices for direct bill clients
Enter deposit checks and e-checks received
Mail and banking
Enter and pay vendor invoices
Reconcile vendor invoices to purchase agreements
Reconcile bank account
Enter petty cash transactions
Enter and reconcile credit card activity
Monthly sales referral calculations
Monthly conference center reporting
Enter and email monthly operating fee invoices
Monthly financial reporting
Accrual accounting: accrued payroll, accrued expenses, deferred revenue with CUI Accountant’s assistant
Annual budget with assistant of CUI Accountant
Filing and organizing bookkeeping materials
Skills and Experience:
Minimum of two years responsible accounting or bookkeeping experience including accounts payable, accounts receivable, payroll, general ledger and financial reports.
Strong emphasis on attention to detail. Ability to perform several tasks concurrently with ease and professionalism.
Ability to communicate clearly and concisely, verbally and in writing, in English.
Must be able to keep company and clients matters strictly confidential.
Must have excellent interpersonal skills and customer service skills.
QuickBooks: 2 years (Preferred)
Bookkeeping: 2 years (Preferred)
Schedule and Benefits:
Flexible work hours: 30-32 hours per week, hourly rate based on experience
Pay: $18.00 – $20.00 per hour
Schedule: Monday-Friday flexible schedule
35 East Wacker Drive, Chicago, IL, USA
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Copyright 2021 Concierge Unlimited International
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