About

Olga S. Pierce, WBE

Founder & President

In the 1980s, Olga Pierce served as a concierge at the exclusive Whitehall Hotel in Chicago, fulfilling requests from major celebrities including Sophia Loren, Robert Redford, Robert De Niro and Patrick Swayze.  Ms. Pierce’s mission was simple – foster unique relationships, perform good deeds and always find a solution. Following the closing of the Whitehall in 1982 and with persistent encouragement from her clients, she continued her role with private clientele — serving celebrities, dignitaries and corporate executives, pioneering the private concierge concept and establishing Concierge Unlimited International (CUI).

By 1989, Ms. Pierce expanded CUI’s service offerings to a larger audience, placing the world’s first corporate concierges in major downtown corporate buildings including Time-Life, AT&T, Boeing, Citicorp, General Electric, J.P. Morgan Chase and William Blair, to name a few. Partnering with real estate companies including CB Richard Ellis, Golub & Company, Grubb & Ellis, The John Buck Company, MB Real Estate and Tishman Speyer enabled CUI to enhance professional work environments and increase productivity with property management teams and all tenants within their buildings. To meet the concierge needs of corporate and residential tenants alike, Ms. Pierce expanded her concept to luxury residential real estate developers.

From private to corporate to residential, Ms. Pierce firmly believes that every client is a celebrity and saying “no” to a request is never acceptable. Her accolades are countless and undoubtedly precious – as evidenced by her downtown corporate office where every wall is lined with handwritten notes of appreciation, client photos and success story editorials.  Her passion for providing unparalleled service from best-in-class providers and reacting to the “speed of the moment” drives Ms. Pierce to lead, motivate and inspire the CUI team and continue enhancing the concierge concept.